deliverable 5 effective team communication 2

Competency

Examine team member communication, collaboration, and strategies for developing team intelligence.

Scenario Information

As a leader, you have been tasked with building a team whose purpose is to recommend a new performance evaluation system. The current system is outdated and greatly reduces employee morale each year.

Instructions

As the leader of this problem-solving team, you are tasked with ensuring the team has effective communication, in essence, developing team intelligence. You have observed the team and noticed some challenges that have arisen in the team thus far, such as communication and team conflict. The company has asked you for a one-page report outlining the challenges of the team and your recommendations.

In your report, you will want to:

  • Describe communication challenges team members often face.
  • Assess strategies you can use to resolve team conflict.
  • Discuss team mental models and how best to use them to build effective team communication.
  • Provide your recommendations of conflict strategy, which team mental model to use, and how to manage team intelligence strategically.

Grading Rubric

F F C B A
0 1 2 3 4
Not Submitted No Pass Competence Proficiency Mastery
Not Submitted Attempted but unclear verbiage on communication challenges team members often face. Highlighted the importance of communication challenges team members often face. Highlighted the importance of communication challenges team members often face using clear examples. Highlighted the importance of communication challenges team members often face using clear examples and a well-defined synopsis of the report.
Not Submitted Attempted but unclear verbiage on the main points of strategies to resolve team conflict. Discussed the main points of strategies to resolve team conflict. Discussed the main points of strategies to resolve team conflict using clear examples. Discussed the main points of strategies to resolve team conflict using clear examples and well-defined reasons.
Not Submitted Attempted but unclear verbiage on team mental models and how to use them for effective team communication. Discussed team mental models and how to use them for effective team communication. Discussed team mental models and how to use them for effective team communication using clear examples. Discussed team mental models and how to use them for effective team communication using clear examples and well-defined reasons.
Not Submitted Recommendation was missing for most of the following: conflict strategy, team model to use, and strategically manage for team intelligence. Recommendation was included for all of the following: conflict strategy, team model to use, and strategically manage for team intelligence. Recommendation was included for all of the following: conflict strategy, team model to use, and strategically manage for team intelligence using clear examples for each recommendation. Recommendation was included for all of the following: conflict strategy, team model to use, and strategically manage for team intelligence using clear examples and well-defined reasons for each recommendation.

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