communication strategies, week 8 assignment help

Option #1: Personal Communication Development Plan – Paper

The Personal Communication Development Plan will be based on the Portfolio Project Checklist. Download this document from the link at the bottom of the page and work through each part carefully. As you work through Part 1 and Part 2 of this checklist, you may discover something new about your personal communication. You may change your checklist and scoring sheet to reflect your discoveries. Do not start working on your paper until you have completed Part 3 of the checklist.

Review the Portfolio Paper Requirements carefully along with the Portfolio Project Rubric. Once you have completed your paper, be sure to include your completed Project Checklist as part of your final assignment submission. Combine the documents and submit one file.

ORG423 Portfolio Project

Self-Assessment of Leadership Communication
Capabilities – checklist

Barrett
(2014, p.405) Appendix A

Read through
the list of capabilities and, for each one, mark your present level of
expertise in the table below. The instructions on determining your average
follow the table. If using this text in a class, you will probably want to ask
your instructor for the electronic version of this assessment.

 1 = Need to develop,
essentially need a lot of work on this capability

 2 = Need some work on this
capability

 3 = Acceptable, but could
be stronger

 4 = Very good abilities,
close to leadership communication level

 5 = Excellent abilities,
leadership communication level achieved

Section 1
– Assessment of Core Capabilities

Area and
Capability

1

2

3

4

5

Avg

Leadership
Communication Ethos/Image

1.
Understanding the characteristics of leadership communication

2.
Recognizing and able to distinguish transformational leaders

3.
Understanding how I am seen by others

4. Knowing
how my personal style differs from others

5. Asking
others to comment on my style

6.
Assessing my own strengths and weaknesses

7. Setting
goals for personal change

8. Willing
to work on improving personal effectiveness

9.
Influencing the behavior of others

10.
Inspiring trust in others

11.
Projecting confidence

12. Making
ethical decisions

Totals

Audience
Analysis and Strategy

1. Analyzing the context for communication

2. Analyzing audiences

3. Tailoring messages to different audiences

4. Selecting the most effective medium (channel)

5. Developing a complete communication strategy

Totals

Social Media
and Other Written Communication

1. Deciding on communication purpose

2. Clarifying your purpose

3. Organizing your written communication

4. Using formatting effectively

5. Using language correctly

Area and Capability

1

2

3

4

5

Avg

6. Writing clearly

7. Writing concisely

8. Writing confidently

9. Using an appropriate style and tone

10. Knowing how to use social media in professional settings

11. Writing correspondence (texts, tweets, e-mails, etc.)

12. Writing formal documents and reports

13. Writing executive summaries and abstracts

14. Proofreading your own work

Totals

Oral
Communication Skills

1. Delivering an impromptu presentation

2. Delivering an extemporaneous presentation

3. Organizing your presentation

4. Talking in small groups

5. Talking in large groups

6. Answering questions

7. Asking questions

8. Drawing others out

9. Summarizing and clarifying others’ ideas

10. Keeping to the topic

11. Summarizing a discussion

Totals

Visual
Communication

1.
Recognizing when to use graphics

2.
Selecting and designing effective data charts

3.
Creating meaningful and effective text layouts

4.
Employing fundamental graphics content and design principles

5.
Ensuring “so what” is captured

6.
Creating presentation visuals and slides

Totals

Emotional Intelligence 1: Dealing with Own
Feelings

1. Knowing
own personality type

2. Recognizing
other types and their effect on behaviors

3. Being
aware of own feelings

4. Identifying
and controlling feelings

5. Asserting
own ideas and rights

6.  Stating own needs

7. Expressing
feelings to others

Totals

Emotional Intelligence 2: Dealing with
Others

Area and
Capability

1

2

3

4

5

Avg

1. Listening

2. Recognizing
non-verbals

3. Being
sensitive to others’ feelings

4. Asking
people how they feel

5. Acknowledging
people’s feelings

6. Helping
others express their feelings

7. Dealing
with anger

8. Dealing with hostility and suspicion

9. Being comfortable with conflict

10. Withstanding silences

Totals

Diversity
and Intercultural Communication

1. Realizing the value of diversity

2. Defining and appreciating cultural differences

3. Understanding differences is values and preferences

4. Recognizing
general communication preferences (direct or

indirect,
explicit or implicit)

5. Understanding
differences in attitudes toward authority,

time,
risk, and change

6. Knowing customs common to cultures encountering

7. Communicating in intercultural social situations

Totals

Section 2—Group and Organizational
Communication

Area and
Capability

1

2

3

4

5

Avg

Group and
Team Communication and Dynamics

1. Identifying and clarifying goals and objectives

2. Clearly defining the problem under discussion

3. Examining all facets of the problem

4. Encouraging others to generate ideas

5. Using creativity to develop new ideas

6. Evaluating options

7. Helping groups make decisions

8. Exploring the people aspects of the problem

9. Encouraging groups to develop action plans

10. Helping the team to confront difficult issues

11. Sensing tension in the group

12. Being sensitive to how people in the group are feeling

13. Being aware of how open or closed the group is

14. Helping
groups explore their commitment to group

decisions
and or agreements

15. Surfacing vested interests and feelings about issues

16. Identifying those issues that are avoided

Area and
Capability

1

2

3

4

5

Avg

17. Drawing attention to unhelpful behavior

18. Helping the team deal with conflict or other tension

19. Supporting individuals against group pressure

20. Helping team members acknowledge each other’s strengths

21. Helping team members give each other feedback

22. Facilitating team review and critique

Totals

Organizational
Communication

1. Recognizing different organizational structures

2. Understanding the human relations approach

3. Displaying ability to motivate others

4. Recognizing the organizational role of communication

5. Understanding
how power works in supervisor /subordinate relationships

6. Knowing
what it takes to build trust in supervisor/

subordinate
relationships

7. Establishing communication protocols with supervisors

8. Recognizing the ethical expectations in an organization

9. Creating an ethical environment

10. Being able to see the organizational cultural differences

11. Realizing
which organizational cultures fit best with my own individual personality and
style

12. Giving praise and appreciation to peers and supervisors

13. Recognizing who talks to whom

14. Soliciting feedback from others

15. Providing constructive feedback to individuals or groups

16. Receiving feedback without being defensive

17. Dealing with supervisors and more senior people

18. Mentoring others

19. Coaching others

20. Networking

Total

Transformational
Leadership and Internal Communication

1. Selecting the most appropriate leadership style

2. Knowing how to adjust leadership styles when needed

3. Recognizing the characteristics of transformational leaders

4. Developing an internal communication strategy

5. Developing a vision

6. Communicating a vision

7. Targeting messages to different levels in an organization

8. Creating a change communication program

Area and
Capability

1

2

3

4

5

Avg

9. Implementing a change communication program

Totals

External
Corporate Communication

1. Developing an external communication strategy

2. Managing reputation

3. Analyzing external stakeholders

4. Developing targeted messages for all external stakeholders

5. Communicating with the news media

6. Dealing with a communication crisis situation

Totals

Barrett, D.
J. (2014). Leadership Communication (4thEd.). New York, NY: McGraw-Hill Irwin.

Part 1: Assessing
Your Own Leadership Communication Abilities

Using the
information gained from completing the checklist, assign a score for your
improvement need in each skill area (use the key provided  below).

KEY

1  = Need lots of work in this area

2  = Need some work in this area

3  = Acceptable, but could be stronger

4  = Very good abilities, close to leadership
communication level

5  = Excellent abilities, leadership
communication level achieved

Instructions: To calculate your average in
each communication area, take the following steps:

 1.  Add
the number of marks within each column under the capability area

 2. 
Multiply the number of marks times the scale number (1–5) at the top of
each column

 3. 
Record this number in each column in the totals row provided

 4. 
Total the row across

 5. 
Then, divide by the number of capabilities listed and record your
average in the box.

Score

Capability Area

Ethos/Image

Audience
Analysis and Strategy

Social
Media and Other Written Communication

Oral
Communication

Visual
Communication

Dealing with Own Feelings

Dealing
with Others

Cultural Communication Competence

Group and
Team Communication and Dynamics

Organizational
Communication

Internal
Communication

External
Communication

2. What do
you consider your major communication strengths?

3. What do
you consider your major communication weaknesses?

4. What
leadership communication roles do you currently play in your organization?

 

Part 2 –
Determining Your Leadership Communication Goals

Answer the
following questions to help you develop your goals and plan.

1. What
communication leadership roles would you like to play in the future (at your
organization or

 in your
career overall)?

2. What are
your short-term and long-term leadership communication improvement goals?

3. What new
skill do you want to work on first, second, third, etc?

4. What
barriers do you anticipate having to overcome to reach your improvement goals?

5. How long
do you think it will take you to achieve your goals?

6. How will
you know you are succeeding?

7. How will
you obtain feedback?

Part 3 – Developing
a Plan to Achieve Your Goals

Use this
grid to help you plan and track your improvement.

Improvement Goal

Action Steps to Achieve Goal

Deadline

Method to Measure Success

ORG423 Portfolio Project
Final Paper Requirements
1. Length: The final paper must be 1000 words minimum
2. Structure: The paper will adhere to all APA requirements and include the following elements:
I. Title Page
II. Executive Summary (1 page / 300 words maximum length)
III. Introduction
IV. Content
a. Prioritized Skill List: Include a table showing your skills sorted in order of highest
score to lowest score. Include the key for your score rating. I recommend that you
do this in Excel and copy the table to Word. Use the following information to
prepare this table:
Score Capability Area
Ethos/Image
Audience Analysis and Strategy
Social Media and Other Written Communication
Oral Communication
Visual Communication
Dealing with Own Feelings
Dealing with Others
Cultural Communication Competence
Group and Team Communication and Dynamics
Organizational Communication
Internal Communication
External Communication
KEY
1 = Need lots of work in this area
2 = Need some work in this area
3 = Acceptable, but could be stronger
4 = Very good abilities, close to leadership communication level
5 = Excellent abilities, leadership communication level achieved
b. Strengths Discussion: One or two narrative paragraphs describing what you consider
to be your communication strengths. Use the results from the Checklist and the skill
areas from the Prioritized Skill table as the basis for your discussion. Include specific
examples of the results you have achieved using these skills in your personal and
professional life.
c. Weakness Discussion: One or two narrative paragraphs describing what you
consider to be your communication weaknesses. Use the results from the Checklist
and the skill areas from the Prioritized Skill table as the basis for your discussion.
Include specific examples of the consequences you have encountered as a result of
a lack of these skills in your personal and professional life.
d. Goals, Programs, and Targets: For each skill area that you rated a 1 or a 2, prepare a
goal, program, and target. A goal is a statement of a skills-based outcome that you
want to achieve, a program is the description of the action steps that you will
undertake to achieve the outcome, and a target is a numerical measure of the
success of the effort and a date by which the program will be complete. Here is an
example:
Goal 1: Develop better oral communication skills when delivering impromptu
and extemporaneous presentations.
Program 1: Participate in 26 Toastmaster sessions for impromptu and
extemporaneous presentations over the next 14 months. Actively solicit
feedback from fellow members concerning areas for improvement, and change
my behaviors based on this feedback.
Target 1: By June 30, 2012, all of the feedback received from fellow members of
Toastmaster’s will note only positive comments and will not include any areas
for improvement.
e. Summary Goals, Programs, and Targets Table: Summarize the narrative descriptions
of your goals, programs, and targets in a table. The table will be your management
tool to help you achieve your desired outcomes. The Achieved column will be blank
until you have completed each program. Use the following example as the basis for
your table:
Goal Program Target Achieved? (Y/N)
1. 1. 1.
2. 2. 2.
Etc. Etc. Etc.
V. Conclusion
VI. References
a. Cite and integrate at least three credible sources.
** Don’t forget to include, in the formal self-assessment, a summary of the questionnaire contents
associated with the emotional intelligence instrument.
** Also, in the formal self-assessment, make sure to provide evidence from workplace experience
supporting the responses to the emotional intelligence questionnaire. 

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