Becoming a Learning Organization


Becoming a learning organization has become a common theme in organizational theory and development.The student will exhibit a clear understanding of what learning looks like in a healthcare organization and provide examples.


Submit on BlackBoard as a Word document, if Word is not available document must be submitted in rich text so that it can be converted to Word.

The paper must be no less than 1000 words but the student is not limited to 1000 words (No plagiarism)

There are no style or formatting requirements.

Any assignment not submitted timely will receive a 10% reduction


Refer to Chapter 6 in Crossing the Quality Chasm, how does the author suggest healthcare organization can and should learn.

Define –Learning Organization, from your personal perspective and well informed by your research.This is your individual interpretation.

What is to be gained from organizational learning?Compare to the theories covered in the chapters 20-23.

What examples were you able to uncover from your research, how do these apply to healthcare?

The questions above are only meant to provide a starting place for your coverage of this topic.Give some thought to your own career as a healthcare manager, how would you like to part of a learning organization?

Resources and Useful Information

Crossing the Quality Chasm: A New Health System for the 21st Century; by Committee on Quality of Health Care in America, Institute of Medicine
Washington, DC, USA: National Academies Press; 2001

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. Amy C. Edmondson. ISBN: 978-0-787-97093-2. Apr 2012, Jossey-Bass

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